General condition
Walls, floors, furniture, bedding: what has changed since the last visit.
- Stains, breakages, marks
- Missing or moved items
- Items left behind by guests
Property checks in Lyon
You know how your property is doing, even from afar.
At every visit, we check the property and its equipment. If something is damaged, broken or missing, you get the photos the same day, and a written report after every visit.
- Walk-through
- Dated photos
- Written report
- Equipment checked
In detail
What we check
The list of points to check is drawn up with you during the visit.
Equipment
What should work, works.
- Appliances and heating
- Wi-Fi and television
- Smoke detector
Welcome supplies
Nothing missing for the next arrival.
- Toilet paper, soap, cleaning products
- Spare linen
- Bulbs and batteries
In practice
What you receive
- A report after every visit
- What was done, and what was found.
- Dated photos if there is a problem
- The same day, so you can act quickly.
- A warning before the next arrival
- Anything that cannot wait is reported straight away.
In a nutshell
We look after the property. Your guests reap the benefits.
For your property
- Cleaning and linen after every departure
- Condition checked, report sent
- Your keys in safe hands
- Small problems fixed without delay
For your guests
- A home ready the moment they arrive
- Fresh sheets and soft towels
- A welcome in person, if you wish
- Everything to feel at home from the first evening
Good to know
What you should know
Why dated photos? If there is damage, booking platforms often give only a short window to report it, with evidence. Photos taken on the day of departure help you assert your rights in time.
Is an inventory compulsory? For a holiday let, French law does not require one, but it is strongly advised. Our guide explains why.
A careful look, not an expert survey. Our checks cover what matters for our work and your guests' comfort. They are not a certification that the property complies with regulations.
Where and for whom. We work across Lyon, district by district, and in the neighbouring towns; for owners, with one property or a hundred, and for concierge companies looking for a team on the ground. Would you rather hand everything over, listings and bookings included? See full management.
Frequently asked questions
Your questions about this service.
How will I receive the report?
In writing, after every visit, by the channel agreed when we start.
Can you check a specific list of equipment?
Yes. During the visit, we draw up with you the list of points to check in your property.
Do you carry out check-in and check-out inventories?
We walk through the property at every visit and record it. If you want a formal inventory at your guests' arrival and departure, we include it in the quote.
Free quote
Your quote in two minutes.
Four questions, then we visit your property, free of charge, within seventy-two hours. You receive your quote straight after.
A question?
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Or call us directly : +33 7 56 91 80 97